Claims Handler / Experienced Claims Handler

Job Title: Claims Handler

Location: Linford Wood, Milton Keynes

Salary: £19,700 - £26,800 (depending on experience)

Contract: Permanent

The organisation plays a vital role in the motor insurance industry by helping victims of uninsured and hit and run drivers, providing support to the police and valuable services to insurers. They are a growing organisation and are looking at how they can stay relevant within the industry and position themselves in the best way to deliver services that are relevant across the rapidly changing industry landscape. The organisation is implementing innovative technologies to transform into a digital service leader. This journey is already underway and it has never been a more exciting time to join them. In order to achieve this they need great people who are passionate about providing a high level of customer services to their clients and the motor insurance industry.

The organisation is seeking a number of Claims Handlers to work in their head office in Milton Keynes. The key purpose of the role is to handle all aspects of the claim, to conduct a thorough investigation and decide on the settlement according to best practice and within your own authority, whilst maintaining a positive customer experience.

You will do this by:

• Handling and settling uninsured and untraced claims made upon the Bureau promptly and fairly.
• To process work chronologically and/or in order of priority.
• To deal with all aspects of claims handling including letter writing, telephone contact, diary management, valuation, negotiation and settlement.

This is an ideal role for an individual who is looking to make a real difference in the motor insurance industry. The successful candidate will already have or be willing to study for a level 3 of the Qualification Credit Framework (QCF) which is equivalent to 2 pass grades in A-levels, CII Level 3 Certificate or NVQ Level 3.

You should also have:

• Demonstrable experience in the insurance industry, ideally in motor or injury related claims.
• An understanding of the Road Traffic Act, Article 75 and EC Directives.
• An understanding of motor insurance and claims principles in general.

In return you will be rewarded with a competitive salary and excellent benefits including generous holiday entitlement and company contributory stakeholder pension as well as healthcare and lifestyle benefits. The organisation offers outstanding career opportunities and they encourage our people to continuously develop and progress through the organisation.

Please click APPLY to send your CV for this role outlining your salary expectations.

Candidates with the experience or relevant job titles of; Claim Handler, Trainee Claims Handler, Insurance Claims, Fraudulent Claims Handler, Fraud Claims Handler, Motor Claims Handler, Personal Injury Claims Handler, Case Handler, Claims Assistant, Legal Claims Handler, Customer Claims Handler, Claims Technician will also be considered for this role.