Retail Account Executive
- Recruiter
- SVM Global
- Location
- Rotherham, South Yorkshire
- Salary
- Competitive
- Posted
- 28 Sep 2017
- Closes
- 26 Oct 2017
- Ref
- 13386A
- Sectors
- Customer Service & Call Centre, Engineering, Sales, Business Development, Sales Executive, Telesales - Outbound
- Contract Type
- Permanent
- Hours
- Full Time
Retail Account Executive
About SVM Global
Based near Rotherham, SVM Global is the world’s leading reseller and distributor of corporate gift cards, e-codes and gift vouchers into the B2B and corporate gifting market. We offer an unrivalled range of global retailers and more than 500 brands across the UK, Europe, Asia, Australasia and North America. Driven by our corporate values, SVM Global aims to provide service that delights, motivates and inspires the recipients of our retail cards, vouchers and digital codes.
Job Purpose
The Retail Account Executive role is an exciting and fulfilling role, focused on supporting UK based strategic retail partnerships, including day to day management of the retail business and ongoing projects. The Retail Account Executive is focused on developing customer relationships to provide a trusted, value service and will involve liaison across the SVM team. The role of Retail Account Executive will report into report directly to the Head of Retail Relationships and will support and perform duties specified below.
Main Duties
- Administer or assist in client meetings and manage action logs
- Manage day to day customer queries
- Assist in the preparation of customer promotions
- Analyse and compile client reports
- Liaise with internal stakeholders on retail partner projects and questions
- Assist in preparing collateral for proposals, tender responses etc
- Maintaining and improving levels of customer satisfaction
The Retail Account Executive is office based with a minimal requirement to travel to support existing retailers and/or to participate in meetings/events in other locations (including overnight stays).
Requirements
- Good level of written and presented English
- A minimum of 1 years’ experience of operating in Retail Gift Card/B2B Markets
- Excellent client relationships skills
- Competent with word processing and spreadsheet applications
- Good attention to detail and accuracy
- Ability to prioritise and use initiative
- Process driven with good organisation skills
Other
Holidays: 20 days holiday per annum plus statutory holidays
Hours: Monday – Friday 8.45-5.30 or as required to fulfil the job.
If you would like to be considered for this Retail Account Executive role please click “APPLY” below.