Hotel Software Trainer
- Recruiter
- Guestline
- Location
- Remote Working
- Salary
- Salaried, Company Car, Work Mobile Phone and Laptop plus other Company benefits
- Posted
- 27 Sep 2017
- Closes
- 25 Oct 2017
- Ref
- 13362A
- Sectors
- Education & Teaching, Human Resources, Training
- Contract Type
- Permanent
- Hours
- Full Time
This opportunity will appeal to an energetic and ambitious person, most likely wishing to progress from a hotel-based front office, supervisory or management role.
Responsibilities
- Guide hotel staff and senior managers through a structured and detailed software installation and training program
- Configuring the database with the customer’s specific requirements
- Conducting a range of training sessions with all relevant hotel departments
- Managing the process of switching the Guestline products ‘Live’ to include the financial balancing from any previous system
- Ability to use previous experience to adapt the software features and functionality to suit the customers’ requirements
- Conduct onsite workshops/sessions with existing clients to include:
- Additional Product Training
- Refresher Training
- New Starter Training
- Version Upgrade Training
- Deliver onsite training to individual and groups of clients on the Guestline product suite to include:
- Rezlynx PMS
- Central Reservations System
- Conference and Banqueting Manager
- PCI Manager
- Channel Manager
- Keeping knowledge up to date of all Guestline products
- Typically our trainers work away during the week (Monday to Friday) at our client’s premises mostly in the UK, and occasionally in Europe.
Key Skills and Experience
- Knowledge of the hotel industry in a front desk and/or reservations role
- Self-motivated, and good time management
- Previous experience of hotel reservation systems
- To have confidence and personality to deliver successful training at all staffing levels
- Clear and well spoken
- Ability to be flexible
- Experience in Microsoft Office Suite products
- Excellent presentation skills
- A recognised training qualification would be advantageous
Package
- Company Car
- Laptop
- Mobile Phone