Credit Controller

3 days left

Hemel Hempstead
£19-25k + Healthcare, Pension
21 Sep 2017
19 Oct 2017
Ricky Wright
Contract Type
Full Time

Credit Controller, Salary £19-£25k + 24 days holiday (plus bank holidays), company private health scheme and pension contribution, Based; Hemel Hempstead

A National Residential Property Management Company has an exciting opportunity for a Credit Controller to join their growing team. Applicants will ideally have experience as a Credit Controller though we will also consider candidates from other similar backgrounds i.e. Collections Advisor, Debt Advisor / Debt Management or Customer Service Advisors who have experience of Sales Ledger and setting up payment plans etc.

Credit Controller Key Responsibilities;

  • Credit control management of a portfolio with a high volume of accounts (largely private residential, with the balance being corporate/organisations).
  • Management & monitoring a portfolio of aged debt and highlighting major issues to supervisor and management.
  • Resolving and co-ordinating resolution of account queries to address any issues
  • Correspondence with debtors via: telephone, written (letter/email) and chasing and addressing requests, issues, queries
  • Liaising with internal departments and managers for resolution/improvement of queries, processes and issues.
  • Generating cyclical chase letters and statements etc
  • Arranging payment plans for accounts in arrears directly with account holders and indirectly (via solicitors) in line with company guidelines/policies.
  • Ensuring accuracy of cash allocation and account maintenance
  • Generating a variety of reports for monitoring purposes (queries, breakdown of aged debtors, cash collection, etc)
  • Preparing accounts, reports and relevant paperwork for referral of delinquent debtors to solicitors
  • Corresponding with out-sourced solicitors regarding collection and account matters
  • Variety of general administration duties

Credit controller Person Specification;

  • Ideally 2 years credit control experience or have experience in a similar role i.e. Collections Advisor, Debt Advisor / Debt Management or Customer Service Advisors who have experience of Sales Ledger and setting up payment plans etc.
  • Knowledge/experience of property management is an advantage but not essential
  • Excellent communications skills essential – written and spoken
  • Good IT experience/literacy (Word & Excel (V-lookups & pivot tables), finance applications)
  • Systems orientated individual (to assist rolling development of system and processes)
  • Tenacious & target driven, with excellent organisation skills
  • Team player with good work ethics

If this sounds like the opportunity you have been looking for then please apply, attaching your CV.

Key words; Credit Controller, Collections Advisor, Debt Advisor, Debt Management, Sales Ledger

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