Sales Support Coordinator

Sales Support Coordinator Bristol £19,750 p.a. + benefits

Sales Support Coordinator required for top performing training company in Bristol

The Role

The Sales Support Coordinator will be responsible for following up enquiries from apprenticeship learners and employers to coordinate appointments for them to meet with company trainers who will sign them up to apprenticeship programmes. Responsibilities include:

• answering customer queries about courses / qualifications
• gathering / documenting information about customers into the CRM database
• compiling / running reports and tracking follow up calls / appointments
• keeping up to date with company's products / services
• meeting team / individual productivity targets

You must be a great organiser who loves interacting with people on the phone on a daily basis, have bags of confidence and the desire to deliver great customer service and excellent follow up coordination.

The Company

Our client, based in Bristol, is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Active Leisure, Hospitality, Retail, Business & Commerce and Health, Care and Early Years sectors. Their dynamic growth is set to continue as they offer new training and employment programmes, focusing on the provision of Apprenticeships and commercial training for all.

They offer a performance bonus in addition to basic salary, 25 days paid holiday plus bank holidays, company pension scheme, life assurance, staff incentives, etc.

The Person

With a positive attitude and a passion for success, you will have some previous customer service / sales support / call handling / administration experience. Able to build relationships with both internal and external clients and with a professional, confident and friendly telephone manner, you will have:

• good working knowledge of MS Office (Word, Excel, Outlook)
• B2B / B2C customer service / sales support experience
• excellent communication / listening / organisational skills
• resilience to maintain standards and performance under pressure

If you wish to be considered for the role of Sales Support Coordinator, please forward your CV stating current remuneration details and availability quoting reference 272559R.

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Applications are invited with experience in: sales support coordinator training apprenticeships sales customer service jobs call centre jobs Bristol

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