IT Helpdesk Technician

Permanent, full time position. Hours of work: 9.00am to 5.30pm, Monday to Friday. Salary: GBP11,000-GBP15,000 (dependent on experience) An exciting opportunity to join a growing IT company renowned for its customer service, based in South-West Sheffield. This award-winning team is looking for someone to join them in the role of Helpdesk Technician, taking calls and logging helpdesk tickets, and progressing simple requests such as resetting passwords. Additionally, they will be required to assist other staff with tasks such as building desktops or laptops, or assisting with onsite installations. Applicants should be looking to develop their technical support skills, be confident communicators, and love providing great customer service. Benefits include: - Incremental holiday scheme, with a maximum allowance of 33 days (including Bank Holidays) - Team building away-days and regular staff socials - Opportunities to learn and progress your skills, with quarterly development reviews to plan your progression - High quality internal and external training and Microsoft certification opportunities (with exams paid for by Resolve) - Expenses and petrol allowance - Free office parking - Membership of Westfield Health, paid for by the company (available after one year of continuous employment) All applicants will be receive a link to the online application form where they can view the full job description and complete their application.