Care Scheduler

Bromley (City/Town), London (Greater)
Up to £24k per annum
22 Aug 2017
20 Sep 2017
Contract Type
Full Time

We are looking for an organised and enthusiastic Care Scheduler for an award-winning Home Care Provider in the Bromley area of Greater London. Our client specialises in providing a consistent bespoke quality companionship & befriender led care service to private clients who are wanting help to stay independent and continue with their lifestyle.  With a minimum one-hour call this enables client/carer relationships to be the focus of their companionship.


Care experience is desirable; however, this role would also suit someone who has worked within logistics, transport or planning and coordinator roles.


As a Care Scheduler, you will be responsible for organising and planning carers rotas on a weekly and monthly basis. This will include:


-              Answering each incoming call in a friendly, professional and knowledgeable manner.

-              Develop and maintain relationships with both clients, companions and befrienders by regular informative telephone and quality assurance contact.

-              Plan rotas on a daily and monthly basis.

-              Coordinate and plan holidays and sickness cover.

-              Identify and report any areas of recruitment needed.

-              Entering hours on to the in-house computer system.

-              Undertaking administration of carers compliance files.


Person Specification of a Care Scheduler:

-              Must have excellent IT skills.

-              Be methodical and organised.

-              Have an excellent telephone manner.

-              Experience in a planning or scheduling environment would be very desirable.

-              Have a UK driving licence and have access to a vehicle.


Above all, we are looking for someone who wants to be part of a high-quality service where everything is tailored around the client's needs. If you are excited by this opportunity, please click on ‘Apply'.