Housing Options Assistant

EPPING FOREST DISTRICT COUNCIL

Communities Directorate

Housing Options Assistant

Salary Grade: £17,419 to £18,746 per annum (rising to £19,430 per annum after five years continuous service) plus £840 Inner Fringe Allowance per annum.

Ref:  COT31

This is a full-time post within the Housing Options Section of the Council's Communities Directorate based at the Civic Offices in Epping. You will be joining the team that deals generally with the allocation of accommodation to home seekers and dealing with enquiries from Members of the Public seeking accommodation.

You will also be providing administrative and general support within the Housing Options Section. You will have a customer facing role and therefore will be expected to assist with managing the Housing Options Reception Desk. You will also be expected to assist with the work of the Housing Options Officer.

The work is interesting and demanding - the post holder can expect to deal with a variety of queries. You should have clerical/administrative experience and experience of working with the public. You should be able to keep calm in difficult situations and have good communication skills.

Training and guidance will be provided.

The Council operates a generous flexi-time and flexi-leave scheme. 

Please visit our website to apply online and view all our current vacancies by clicking the apply button. (No CVs please)

Closing date: 24^th August 2017.

The Council is committed to working towards equality, safeguarding children, young people and vulnerable adults and eradicating fraud. It expects our employees to share the same commitment.