Parts Sales Advisor / Service Advisor

Location
Malton
Salary
£17,250 to £22,000 plus bonus, depending on experience
Posted
08 Aug 2017
Closes
05 Sep 2017
Ref
AAJ-11655
Contract Type
Permanent
Hours
Full Time
An exciting opportunity is available for someone with mechanical knowledge, to be a Parts Sales Advisor and join a leading supplier of automotive parts for the commercial vehicle trade. Based in Kirby Misperton, Malton, North Yorkshire, the successful Parts Sales Advisor will work full time, earning a salary in the region of £17,250 and £22,000 plus bonus depending on experience.

This is a fantastic opportunity for someone with an interest in all things mechanical, maybe you’re an ex-mechanic, an enthusiastic amateur or just someone with a passion for engines. Working with a successful family business you can make this role your own. As a Parts Sales Advisor, you will benefit from a multi task work load, not only handling specific parts sales queries but also arranging MOT’s and servicing work. The successful Parts Sales Advisor’s core duties will include, but will not be limited to:

  • Achieving KPIs by answering customer enquiries and taking orders over the telephone
  • Up-selling/cross selling products and processing sales orders
  • Processing Webshop orders
  • Recording lost sales where appropriate
  • Raise customer return notes
  • Identifying parts required from manufacturers parts catalogues software for the workshop
  • Ensuring all jobs are documented by the Technicians
  • Booking vehicles in for MOT’s
  • Documenting all warranty work as per manufacturers requirements
  • Providing a first-class customer experience at all times

The successful Parts Sales Advisor will have some mechanical knowledge, excellent communication skills and IT knowledge. In addition, you will possess the following skills:

  • Positive attitude with a friendly, helpful and polite personality.
  • Able to work in a fast paced environment with previous experience in a targeted role.
  • Excellent organisational skills and attention to detail.
  • Clear and concise communication skills.
  • Flawless telephone manner
  • Experience in the Motor parts industry

If you have a proven history in sales and/or the Motor parts industry and are interested in this exciting Parts Sales Advisor vacancy in Kirby Misperton, Malton, North Yorkshire – with an excellent income package and working conditions – please apply by submitting your CV and cover letter that explains why you believe you are suitable for the Sales Advisor position.

Additional Info: Hours of work are Monday to Friday, 8:30am-5:30pm, one Saturday per calendar month 8:30am-12:30pm.