Customer Service Officer
- Recruiter
- Websense Recruit
- Location
- Runcorn, Cheshire
- Salary
- VH Scale 4 - 5 (£17,501 - £20,847)
- Posted
- 04 Aug 2017
- Closes
- 18 Aug 2017
- Ref
- CSO034
- Sectors
- Customer Service & Call Centre, Call Centre - Inbound, Customer Service Advisor, Health, Nursing & Social Care, Housing
- Contract Type
- Contract
- Hours
- Flexible Hours, Full Time, Part Time
Customer Service Officer
Runcorn
Salary: VH Scale 4 - 5 (£17,501 - £20,847)
6 Months Fixed Term Contract – 35 hours per week
Full time and part time opportunities
Housingrecruit.com is advertising for Customer Service Officers on behalf of our client a leading social housing provider based in Runcorn.
Do you want to make a difference?
Do you want the skills and knowledge to build a professional career?
Whether you’re new to the sector or an experienced hand, they have a range of full and part time hours on offer at their Runcorn based Customer Service Centre (CSC).
Learn a wide range of expertise with us, including in-depth knowledge into Social Housing, and the diverse world of Customer Service in a role that's not about selling, but more about helping and supporting residents, applicants and partners.
The Requirements
They’re looking for people who are great at interacting with customers and have a real desire to help.
Primarily, you’d be helping customers with a wide range of enquiries (assisting with repairs to their home; taking rent payments and providing up-to-date balances; discussing issues with their neighbourhood; helping prospective tenants bid for properties). Experience in the industry isn’t essential as training will be provided.
The Team
They are a focused, successful, fun & growing Customer Service Team. They inspire each other to the best version of themselves. Delivering a customer experience to shout about and a rewarding and ambitious working environment.
They are an award-winning team made up of a diverse group of people including their Academy Apprentices to their long serving experienced team members all sharing one common goal, a passion for delivering outstanding Customer Service.
There are also some great benefits to joining too:
- 23 annual days leave (plus Bank Holidays)
- Christmas week off work fully paid
- Healthcare benefits
- 35 hour working week
- Flexibility with working hours, open 8am-8pm
Closing Date: 18th August 2017
Assessment/Interviews week commencing 28th August (dates are provisional and are subject to change)
How to apply:
Please click the apply button to go to the recruiter's website where you will be required to complete the application process.