Front of House Worker
YMCA DOWNSLINK GROUP
Front of House Worker - Weekends
YMCA Horsham Y Centre
16 hours per week
£18,564 per annum (pro rata)
We are recruiting two Front of House Workers to cover weekend shifts in our community accommodation project for vulnerable young people aged 16-24 years.
The shifts available are – Saturdays & Sunday, either 8am - 4pm or 1pm - 9pm
We are happy to consider applications from people interested in a job share to work just one 8 hour shift per week, instead of two.
The purpose of this role is to ensure all clients and visitors who have contact with YMCA Horsham receive a friendly professional welcome from the Front of House Staff. As a member of the Front of House team you will also ensure the safety and security of the building and the residents whilst on duty.
The post holder will have experience of working in a customer service environment and ideally have experience of working alongside young people aged 16-25. You will have excellent verbal communication skills and the ability to prioritise your own workload and use your initiative to solve problems. Applicants must have basic computer skills to enable them to undertake correspondence and reporting by using Microsoft Word, Excel and Outlook. Applicants must have the ability to be calm and courteous but firm when dealing with difficult, impatient or distressed young people.
Ideally the post holder will have some flexibility to work some bank holidays and provide occasional cover for absent colleagues. The post holder will be required to undertake first aid training.
YMCA DownsLink Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS)
Closing date for applications: Monday 21st August 2017 at 9am
Interviews date: To be confirmed
Please note that we do not accept CVs.
To apply, please download an Application Pack and an Application Form from YMCA DownsLink Group, www.ymcadlg.org/vacancies/, or email email@example.com or contact the Human Resources Department at 47 Church Road, Hove, BN3 2BE, tel. 01273 222595.