Foreign Exchange Cashier
- Recruiter
- Kanoo Travel Ltd
- Location
- Bristol
- Salary
- Competitive
- Posted
- 13 Jul 2017
- Closes
- 31 Jul 2017
- Sectors
- Travel & Tourism
- Contract Type
- Permanent
- Hours
- Full Time
A fantastic opportunity has come about to join our established and innovative Travel and Foreign Exchange Company!
We are seeking an enthusiastic Foreign Exchange Cashier with a can do attitude.
- Position Summary
To deliver a quality foreign exchange service, maximising the profitability to Kanoo Foreign Exchange whilst meeting and exceeding customer needs and maintaining and adhering to company compliance, controls and procedures.
- Principal Accountabilities
Customer Service (40%)
- To provide outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
- To build a rapport with customers to maximise repeat business
- To listen to the needs of the customer and promote Kanoo products and services at every opportunity
- Competently complete minimum of 30 minutes unsupervised manual trading
- Ability to cross sell products including phonecards and insurance
Compliance (30%)
- To operate a till with no discrepancies
- To follow Kanoo company and compliance procedures
- To operate within the required individual transaction limit
- Reconcile and process POS Slips
- Update daily exchange rates
Business Development (10%)
- To obtain business leads from clients
- To maximise revenues from existing client base
- To meet and exceed personal and team targets
Profit (10%)
- To operate efficiently and accurately a foreign exchange till
- To count efficiently and accurately large amounts of money
- To calculate and understand exchange rates
- To participate in and encourage generating new ideas for maximising revenues
Team Work (5%)
- To demonstrate full commitment in achieving personal goals and the goals of the team and organisation
- To work as a team player and be flexible to the demands of the business
- To be punctual and presentable
- To be professional in all business dealings
Knowledge (5%)
- Knowledge of foreign currencies
- Good customer service practice
- Commercial Awareness
This position is to work a maximum of 37.5 hours per week and some of these hours will be worked over a Saturday and Sunday each week.