Network Services Intern / Gap Year / Work Experience / Customer Service

Network Services Intern / Gap Year / Work Experience / Customer Service / Water Networks / Utilities / Water Industry / Data Analysis / Trend Data / Troubleshooting
Redhill, Surrey Commutable from Epsom, Caterham, Crawley, Dorking, Tadworth, Godstone and Reigate
Salary Up to £12,000 + Benefits

Our client supplies water to 685,000 people in the London Boroughs of Sutton, Merton, and Croydon, as well as across East Surrey and parts of Kent. They are a forward thinking, innovative company that is highly regarded for their efficiency and customer service.

They currently have an exciting opportunity for a Network Services Intern to join their team in Redhill. This is a fantastic opportunity for a gap year candidate to gain some relevant work experience in the Water Industry. Their Ideal candidate will have office experience and experience of working in a customer service environment, full training will be given to right candidate. You will perform various office administration duties combined with gaining experience of water efficiency within a busy water networks team.
You will learn a lot in regard to the Network Services, processing new meter applications, creating job packs for repair and maintenance work and allocating new build properties to correct meter numbers and arranging customers visits. Utilising your excellent customer service skills you will be in regular contact with customer by email and phone, scanning job sheets and customer information to log. Further to this you will perform water efficiency work with our partners and Water Resources team

They’d like you to hold 5 GCSE’s at grade C or above (including Mathematics and English Language), or equivalent and be computer literate. Ideally you will have good Microsoft Office skills (Word and Outlook), with quick and accurate keyboard skills. You will be a fast learner with a good ability to manage your own workload, along with excellent written / verbal communication skills. Experience of data analysis, trend data and troubleshooting skills would be a distinct advantage.