User Platform Analyst

Academic Unit/Department: IT Services

Line Manager: Tracy Craven, User Platform Manager

Contract: Permanent

Hours:  37 hours, 52 weeks per year

Ref: 06/17/1110

Closing Date: 12 midnight GMT, 26th June 2017

Interview Date: 26th June 2017

About us

At Bath Spa University we work with one clear vision: to be a leading university in creativity, culture and enterprise. And as the fifth largest employer in Bath and North East Somerset, we’re really bringing our local talent out on a global scale. And with ever growing student numbers, it’s important for an expansion in our infrastructure and cherished buildings and landscapes. Transforming the lives of our socially engaged global students starts with making sure that our people, people like you, are engaged, empowered and feel valued for the hard work they do. And that’s where you come in.

The Department of IT Services has recently restructured its operation to align to a lifecycle-based approach to service delivery comprising Service Planning and Governance, Service Design and Delivery, and Service Operation and Support. It is adopting a service culture based on ITIL best practice and has embarked on an ambitious and exciting portfolio of technology-enabled projects to support the University’s 2020 Strategy.

About the role

As a key member of the User Platforms team, you will be responsible for the design, delivery and third line support of some of the University’s most important technology services. You will play a key role in increasing the adoption of cloud-based services and the introduction of a range of exciting new digital services for the University’s students and staff.

Duties and responsibilities will include the planning, design and delivery of new services, including the technical integration of SaaS and IaaS products, as well as the configuration and operation of on-premise resources to ensure that business needs are met.

You will have experience of large and complex environments. Experience of Windows Server, VMWare ESX, Red Hat Linux, Active Directory, McAfee Anti-Virus, Citrix XenApp and Microsoft Azure would all be advantageous.

We offer a competitive salary, good work/life balance and a friendly and collaborative work environment set in a stunning country environment.

About you (requirements)

You will have experience of large and complex environments and experience of Windows Server, VMWare ESX, Red Hat Linux, Active Directory, McAfee Anti-Virus, Citrix XenApp and Microsoft Azure would all be advantageous.

How to apply

For further information or to apply on-line please click apply

Please note that CVs will not be considered and those included with application forms will be removed. 

We offer excellent facilities and benefits to our staff.  These include a nursery, childcare vouchers, pension scheme, flexible working practices, an employee assistance programme, and family-friendly policies

We value a diverse workforce and welcome applications from all sections of the community