Welcome Ambassador

Love Bromley and want to share your passion for the Borough with thousands of visitors and residents?  This is the job for you.  Due to continued expansion, we are looking for additional Welcome Ambassadors to provide a warm welcome to visitors and residents in Bromley.  The successful Welcome Ambassadors will earn £9.75 per hour and will based in Bromley. 

As a Welcome Ambassador you will direct visitors to their business destinations, food/hospitality venues and visitor attractions and be on hand to offer general advice and guidance to ensure they get the most from their visit and leave with a great impression of the area you serve. As the main point of contact for people visiting the city, the day-to-day responsibilities of the Welcome Ambassador includes:

• Provide a warm and professional welcome to visitors and residents
• Patrol designated beats and offer information and assistance to shoppers and other visitors to the area
• Be pro-active by approaching customers and those who look to be in need of assistance
• Actively promote the area, observe and react to customers’ needs and requests
• At all times, act in a courteous and professional manner, remembering your position as an Ambassador for the client
• Visit businesses in the area to promote all the activities of the Business Improvement District
• Liaise with Police, store security staff/managers on any relevant matters, offering assistance when required
• Monitor incidents of anti-social behaviour and deal with or report as necessary – requesting police assistance if required.

The successful Welcome Ambassador should possess the following qualities:

• Big personality
• Excellent customer service skills
• Able to think on their feet
• Common sense
• A genuine desire to deliver a quality service with a smile
• A passion for Bromley
• Ability to speak additional languages, is an advantage

These are full time positions starting immediately. Working Monday – Friday  one week and Tuesday to Saturday the next.  Average working hours will be 40 hours per week.  

If you would like to apply for the Welcome Ambassador position based in Bromley, please send your CV along with a covering letter explaining why you believe you are suitable for the role.