Waiter / Waitress
Are you an experienced in providing excellent customer service within the Hospitality industry? Are you looking to take on a new challenge? If so, we are recruiting and are looking for individuals just like you!
Named as one of Britain’s Top Employers, Harrods’ single site in Knightsbridge is globally iconic. Boasting 330 departments, we offer a wide range of luxury products and services, from clothing to jewellery, personal shopping and interior design. To maintain our exceptional standards in store and on a global platform, we have over 5,000 employees across 20 industries also based in Thatcham and Hammersmith. From Distribution to Copywriting, Sales to Security, we welcome employees from all backgrounds and disciplines.
Working at Harrods isn’t just about having a job – it’s about having a career. We now have some fantastic opportunities available for several Waiter / Waitress positions our dazzling array of in-store eateries in Knightsbridge.
Waiter / Waitress responsibilities:
As our Waiter / Waitress, you will be proficient in delivering excellent customer service at all times whilst waiting on customer tables. You will also be responsible for:
- Dealing with any special customer requests.
- Being fully knowledgeable on the menu and able to make recommendations.
- Adhering to food safety regulations.
- Ensuring tables are cleared away and redressed appropriately.
- Maintaining the environment and ensuring it remains presentable.
- Following the correct process with customer complaints.
- Any other adhoc duties as required.
The ideal Waiter / Waitress:
The ideal candidate will have been previously employed at a hotel or high-end restaurant with waitress/waitressing experience. You will be comfortable working as part of a team and providing exceptional customer service. Experience with silver service would be beneficial, although not essential.
Additional language skills are also highly desirable for this role. Whether it’s Arabic, Mandarin, or Italian, we are always keen to cater to our international clientele.
In return for your hard work and dedication, you will be rewarded with a generous bonus package as well as being challenged and nurtured within a fast-paced and exciting working environment.
Please note: you will need to be able to work 35 hours per week with a fully flexible rota over the 7-day period to be successful.
If you are looking for your next challenge as our Waiter / Waitress then we want to hear from you, please click APPLY!
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.