Contact / Call Centre Advisor
Contact / Call Centre - Course Advisor - £18,360 OTE £23,000
Enthusiastic sales advisor required for rapidly expanding training business
Reporting to the Course Advisor Team Leader, you will promote and sell a portfolio of Work Based Learning and training solutions to prospective clients and students, matching individuals with the right training, the right courses, the right options and the right employer. You will develop sound product and service knowledge and advise prospects on suitable training courses and qualifications for their particular skills, experience and sector.
Responsibilities include outbound calling to existing and new lead B2B and B2C customers, promoting product benefits, identifying those which suit the customer best and maximising potential to upsell services. The Contact / Call Centre - Course Advisor will work across a variety of learning sectors including fitness, retail, hospitality, care etc. signing up prospects to courses and/or arranging visits for the company's Regional Trainers.
Our client, based in Bristol, is one of the top performing and fastest growing training companies in the UK. With their success built upon tailored solutions to meet the specific needs of employers and employees, they serve a rapidly expanding customer base across the Active Leisure, Hospitality, Retail, Business & Commerce and Health, Care and Early Years sectors.
They offer a performance bonus in addition to basic salary, 25 days paid holiday plus bank holidays, company pension scheme, life assurance and staff incentives.
The successful Contact / Call Centre - Course Advisor will have excellent customer service and administration skills and preferably some previous sales or selling experience. With excellent communication skills and a good telephone manner, you will be a self-starter, responsible for achieving your own targets.
You will need to keep the internal CRM system up to date so good IT skills are required including Microsoft applications such as Word, Excel and Outlook.
As a top training provider, the company is keen to develop your own potential and career - interested? Please send your CV with current remuneration details and availability quoting reference 262377RC.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications welcome from candidates with experience in: telesales agent advisor administrator customer service sales administration internal sales account management telemarketing call centre contact centre course advisors inbound telesales outbound sales.
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