Criminal Justice Officer - Women's Service, Caledonian System

North Ayrshire Council
£28,866.60 - £31,552.29 per year
23 Nov 2016
08 Dec 2016
Contract Type
Full Time

Role Profile


To provide a pro-active, holistic service to women who have experienced domestic abuse and whose partner or former partner is attending the Caledonian System men`s programme


Corporate Responsibilities

  • To undertake individual role in line with the Council’s business objectives and in compliance with the Council’s corporate policies and procedures.
  • To undertake any other reasonably required duties as instructed by Management or someone acting on their behalf, in addition to the role specific tasks & responsibilities detailed below.

Role Specific Tasks & Responsibilities

  • To assess and proactively respond to the needs and safety issues of women and their children, who choose to take up the Women`s Service offer of contact
  • To provide a safety and crisis planning service to women which aims to reduce the woman`s vulnerability, reduce risk from the perpetrator and to work in a multi-agency way to increase women and children`s safety.
  • To provide a supportive and flexible service, offering to meet women on their own terms, seeking to empower them to increase their safety and work towards their own goals.
  • To work in partnership with women and advocate on their behalf to other services in order to increase their safety
  • To respond to practical issues related to women's circumstances, e.g. parenting, housing, addictions, mental health, and welfare benefits
  • To carry out, where appropriate, specific written activities and exercises with women which aim to increase their safety and reduce trauma
  • To work with women individually and, where appropriate, in groups
  • To ensure the woman has information about the men`s programme and the man`s attendance.
  • To liaise closely with colleagues in other social work disciplines, police, voluntary organisations, health, education and housing
  • To respond safely to reports of violence and abuse
  • To address sensitively issues related to the impact of fear and trauma as a consequence of experiencing abuse
  • To manage an agreed case load and maintain appropriate case records of the interventions and contacts with clients and other workers
  • To contribute to a multi-agency model of working, contributing to Child Protection and Vulnerable Adult Case Conferences, risk management meetings, Children's' Hearings and any other relevant meetings
  • To contribute to the work of the Caledonian System, liaising closely with colleagues in the men's and children's service to assess and manage risk and to appropriately share information relating to this.
  • To provide written reports as required






Education and Qualifications

  • Standard Grade qualifications (National 5) at level 3 or above in Maths, English
  • HNC or SVQ Level III in Social Care or equivalent
  • Application Form
  • Interview


  • Previous direct experience of working with women and/or children who have experienced domestic abuse and/or other forms of abuse
  • Experience of multi agency work
  • Experience of group work
  • Experience of working with women/people experiencing mental health problems, housing issues, benefits/financial problems, drug/alcohol and parenting difficulties
  • Application Form
  • References
  • Interview

Specialist Knowledge

  • Understanding of the impact of domestic abuse on women and children
  • Knowledge of relevant theories - including the gendered analysis of domestic violence and abuse and crisis intervention
  • Understanding of the definitions of domestic violence and abuse
  • Awareness of child protection and Vulnerable adult procedures
  • Awareness of the cultural, societal and gender related aspects of domestic abuses.
  • Knowledge of how children may be used by abusers as part of the abuse
  • Understanding why men abuse women in intimate relationships
  • Understanding of the dynamics of power and control in abusive relationships
  • Understanding that the tactics used by men are sometimes functional
  • Knowledge of what constitutes respectful parenting
  • Knowledge of risk and vulnerability factors
  • Application Form
  • Interview
  • Pre/Post-Interview Check (if appropriate)

Skills and Abilities

  • Good IT skills
  • Ability to be impartial
  • Valid driving licence
  • An ability to engage children and mothers in assessment and planning
  • An ability to assess risk and vulnerability, as well as strengths and resilience
  • An ability to advocate to other professionals and to liaise with appropriate agencies in order to promote women`s safety
  • An ability to demonstrate warmth and empathy
  • Strong interviewing techniques
  • Strong assessment and communication skills
  • Skills to deal sensitively with issues posed by women who are also parents
  • Ability to travel throughout South West Scotland
  • An enthusiasm for the work
  • Ability to use relevant risk assessment procedures
  • Basic counselling skills
  • An ability to resolve conflicts and differing opinions between professionals
  • Application Form
  • References
  • Interview


  • Female applicants only
  • An appreciation of the complexity of domestic abuse and a non- judgemental and respectful value base
  • A recognition of the importance of working with perpetrators and the right for men to have the opportunity to change their abusive behaviour
  • A recognition of the importance of pro-active contact when working with women who have been abused
  • Ability to recognise the limits of the role


  • Application Form
  • Interview

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on how to complete behaviour based application form questions is available on the Council’s website.




We put our customers first

We understand the bigger picture


  • Provide excellent customer services
  • Meet and where possible exceed the expectations of internal and external customers.
  • Understand the performance levels and standards required within our own role and strive to achieve and where possible exceed these.
  • Know how the work we do fits into the overall performance of the Council.


We take pride in the jobs we do

We are ambitious for our community

  • Take ownership of our own actions and performance.
  • Reflect on the work we do and consider how it could be improved.
  • Have a positive impact on the lives of our customers and their communities.
  • Push the boundaries to help our customers and communities realise their potential.


We all look for better ways to deliver our services

We achieve the best results together

  • Find new ways to deliver improvements, efficiencies and value for money.
  • Embrace change with enthusiasm and creative ideas.
  • Work together and creatively produce the best outcomes for our customers and communities.
  • Plan all activities with the end goal in mind.


Additional Information

PVG (both)

This post is considered Regulated Work with Children and Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offense to apply if you are barred from working with children or protected adults

Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by North Ayrshire Council.  Please note, successful candidates will be expected to meet the cost of the relevant PVG check (£59 or £18), which will be deducted in instalments from your wages following commencement of employment.  For further information on the PVG Scheme please visit


For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process