IT Apprentice

10 Nov 2016
08 Dec 2016
Contract Type
Full Time
Job Description:

Assystem are currently looking for an IT Apprentice to be responsible for maintaining pc's, installing and uninstalling software. Checking the daily backups and restoring backups through the week, Maintaining the phone system, making sure broken phones go back for repair and ensuring conference rooms are ready for day to day activities. Create users and make sure they have the right access for the projects they are working in addition to this they will need to ensure printers and email accounts are set up for users. Also make a list for disposal of electrical waste.

The following indicate some of the principal tasks and responsibilities:

IT Support
Resolve issues raised on IT Helpdesk as per agreed SLA with Assystem Business


Install software and uninstall software for users.
Create users and emails - keep them maintained.
Test software and ensure it is working for users.
Use software to check the backups daily and restore during the week.
Install printers for standalone users and software
Install encrypted software on all laptops that are received into the business.


Check new computer equipment on arrival and install OS and software needed.
Broken Phones send off to get repaired monthly.
Make a list of electrical waste ready to be taken away.
Hard drives to be disposed of properly.
Make a list of backup tapes needed for each site.

Network Management

Check network for when a pc is put into an office.
Check daily backups and do restore tests.
Ensure the backup tape has run if not run the job again in the morning.
Make sure conference rooms have network and phone line for day to day activities.
Make sure Video Conference is set-up when needed