Customer Service Representative

19000.00 - 25000.00 GBP Annual
21 Nov 2016
05 Dec 2016
Contract Type
Full Time
New year, new you? New year, new job? Would you like to work for one of the fastest growing technology organisations in the world? Based in West London, this organisation provide outstanding customer service, resolving insurance queries for mobile phone users throughout the UK. This is a fantastic opportunity to earn a GBP19,000 per annum with an achievable OTE of GBP25,000. The team culture is fun and energetic and the company offers fantastic training and career progression opportunities!

What would you be doing?
* Interacting with a range of customers, providing a high level of service; communicating effectively via telephone and email
* Providing 'First Call Solution' to clients; understanding the issues and resolving the problems efficiently
* Providing a quality service; our client delivers a world class customer experience and will train you to do so too

What is required?
* Customer service experience - can be in a call centre, hospitality, banking, retail etc.
* A friendly, professional and vibrant personality
* An excellent telephone manner and communication skills
* Problem solving ability and listening skills
* Happy to work to a shift pattern between the hours of Mon-Fri 8am-9pm & Sat-Sun 9am-6pm (40 hours per week with shifts sent 5 weeks in advance)

What this opportunity can offer you:
* GBP19,000 per year salary
* A realistic, customer focused bonus structure (OTE up to GBP6,000)
* A fun and energetic working environment
* A fantastic chance to progress your career

This is a full-time, permanent opportunity for someone looking to continue and progress their customer service experience. Apply now for an immediate interview!

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit (url removed)/how-i-became to find out what you could become