German speaking Customer Care Coordinator - D107

Warrington, Cheshire
£18k p.a. + Benefits Package
17 Nov 2016
15 Dec 2016
Contract Type
Full Time

German speaking Customer Care Coordinator
Customer Service, Sales, Inbound Calls, Outbound Calls,German, Germany, Manufacturing, Exports, Logistics, Commercial, Data Input, Data Entry, Electronics, Credit Control, Invoicing, Purchase Orders, Administration, Coordination, Customer Care, Quotations, Sales Support, Lancashire, Cheshire, Merseyside
Salary: £18k p.a. + Benefits Package
Location: Warrington, Cheshire
At commutable distance by car from Widnes, Runcorn, Northwich, Manchester, Wigan, Bolton, St. Helens, Liverpool, Ellesmere Port, Stockport, M6, M56, Lancashire, Cheshire, Merseyside
Ref: D107

**Car ownership is preferable as the company is difficult to reach by public transport**

Please visit the French Selection UK website, vacancies section, search job reference: D107
Applications submitted on our website will come to us in Word format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a forward thinking international manufacturing company.

Main duties:
- To be the main point of contact for German speaking customers
- To maintain and develop a strong relationship with clients

The Role:
- Handling all customer enquiries in a polite and efficient manner, both on the telephone and by email
- Processing customer orders using the company’s CRM system
-Tracking shipments to ensure that all deliveries are made on time
- Keeping customers updated
- Taking ownership of any customer queries
- Coordinating with various departments within the company
- Inbound and outbound calls to develop client relationships
- Handling customer complaints politely and efficiently

The Candidate:
- Fluent in English and German is essential
- Previous experience within Administration & Customer Services
- Knowledge of CRM systems
- High level of commercial awareness
- Computer literate
- Highly organised
- Excellent communication skills
- Striving to provide first class customer service
- A natural problem solver

Salary: £18k pa + excellent benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.