Procurement Administrator / Customer Service Advisor

Job Title: Deliverer of Savings

Location: Chancery Lane, London

Salary: £25,000 - £30,000

Our client is a UK leader in outsourcing, procurement and consultancy. They have a team of elite procurement officers at the ready to do what they do best.

Job Role:

Delivering completed Proposed Costs Savings Schedules within maximum 4 weeks of the Scanned Documents being received & not letting any currently recorded Contract expire without the customer having been invited to renew through us.

Work Listing:

Strategic Work

• Suggest improvements to Process Maps
• Hire, train and manage homeworkers and deliver accurate, consistent work on time
• Suggestions to improve the Contracts db

Tactical Work:

• Produce Current Cost Schedules within 1 week of Scanned Documents being received
• Produce Tenders & issue at end of 1st week after Scanned Documents received
• Produce Proposed Costs within 4 weeks of Scanned Documents being received
• Create Tickets & Tasks for all Contracts to be renewed a minimum of 6 months before expiry.
• Constantly update all Tick

Standards:

• Update all clients weekly on a Monday by email regarding the progress of every Open Ticket, the current & next steps
• Only follow Process Maps & create one if none exists
• Keep Contracts db up to date by entering new contracts within 24 hours of signature and updating existing entries as events happen
• Report total number of Tickets at each stage of Savings cycle weekly to CEO
• Smartsheet expert
• Excel wizard - formatting & pivot tables absolutely; macros nice to have
• Zoho Support expert

The Candidate:

The ideal candidate will always be looking to learn & experiment with new ways to deliver an exceptional experience, internally & externally.

You will have:

• Experience of working with small businesses
• Strong admin skills
• Attention to detail
• Good customer service skills
• Can do attitude
• Self-starter

You would ideally live within a 1 hour travel time from Chancery Lane tube.

The Company Offers:

The office is based near Chancery Lane and there is always loads going on, showers, bike storage, gardens, table football, ping pong, beer & cider on draught etc.

• 4 weeks holiday a year, £40 a month to gym membership,
• 2 days a year at chosen charity
• Client socialising

Please click on the APPLY button to send your CV and Cover Letter for this role.

Please note: Please attach a cover letter telling us why our client should employ you & how you would help them achieve their business goals.

Candidates with the experience or relevant job titles of; Senior Administrator, Office Administrator, Procurement Administrator, Business Administrator, Procurement Advisor, Purchasing Support, Customer Service Advisor, Client Services Manager, Customer Support will also be considered for this role.