Customer Demand Planner - Essex

Chelmsford, Essex
£30,000 - £39,000 per annum
14 Nov 2016
12 Dec 2016
Contract Type
Full Time
Position: Customer Demand Planner
Location: Essex
Salary: £30,000 - £39,000 per annum
Job Type: Full time

The company client is a fast growing FMCG business with an excellent track record on the market who are seeking to hire a highly ambitious and personable Customer Demand Planner to join their talented business based in Essex. The post holder will be required to manage the forecasting and demand planning process across all product categories for the companies leading Account. The ideal candidate will take an instrumental lead within S&OP and is also essential for driving the core collaborative KPIs: Forecast accuracy, OTIF & On Shelf availability.

Key Responsibilities will involve the following:

* Create collaborative and robust demand plans using forecasting, sales figures and promotional information.
* Participate in S&OP meetings.
* Ensuring sufficient stock levels are maintained to meet customer requirements whilst minimising stock holding costs.
* Maintain excellent working relationships with the retail customer and their supply chain teams.
* In conjunction with marketing, ensure all new products are developed to satisfy customer requirements/conformance and successfully integrated into the supply chain.
* Maintain good up to date working knowledge of the relevant retail portals required for supply chain, NPD, promotional activity and sales reporting
* Identify, formalise, initiate and manage Supply Chain improvement projects
* Formalise actions and support needed to solve issues and drive improved KPI performance as well reducing Transport & Warehouse costs / Cost to Serve.
* Maintain accurate records of Retailer EPOS data, providing sales team with monthly dashboards on sales performance by retailer.
* Monitor and improve OTIF between us and the customers - working to 99% OTIF

Experience and abilities required:

* A strong understanding of Retail or FMCG supply chain with at least 2 years+ FMCG demand planning experience
* SAP/JDA highly desirable
* Highly computer literate - advanced excel
* Customer focused - experience of working collaboratively with key retail customers
* Excellent communication and influencing to develop strong relationships internally and externally
* Able to prioritise and allocate time effectively
* Diligent in completion of tasks and projects
* Competent in use of customer sales systems such as Retail Link / Tesco Connect and forecasting systems
* Strong team player
* Highly organised and motivated

Keywords: "demand planner" OR "category demand planner" OR "customer demand planner" OR "supply planner" OR "demand" OR "demand analyst" OR "production planner"

Please send an up-to-date copy of your CV to be considered for this position.