Workshop Controller

OTE GBP28000
09 Nov 2016
06 Dec 2016
Contract Type
Full Time
Our client is a Prestige Main Dealer group - Who are looking for an experienced Workshop Controller to join their well-established dealership in Stratford-upon-avon, Warwickshire

The ideal candidate will have previous experience in a Workshop Controller role within the motor trade, preferably within a volume franchise.


Stratford-upon-avon, Warwickshire

Salary and Benefits:

Basic Salary GBP22,000 - GBP25,000 plus Bonus and Benefits

Type of role:

This is a full time, permanent role, hours of work will be 08:00 - 18:00 Monday - Friday and Saturdays on rota. 08:00 - 13:00 (Likely to be 1 in 5) Saturdays Paid as GBP75

A current valid driving licence is essential for this role.

Purpose of the role:

This role is responsible for controlling & leading workshop efficiency by making best use of the resources & people in order to ensure a high level of productivity. Leading by example, this role will ensure that the dealership provides a courteous, professional & advisory service to customers aiming for ultimate customer satisfaction.

Key tasks and responsibilities include:

* Determine availability of workshop hours daily & communicate regularly with the Service Reception of capacity of workload
* Maintain progress information of each job allocated & liaise with Service Reception to ensure customers are kept informed
* Monitor all workshop orders through the Parts department, keeping ahead of outstanding work & parts on order
* Ensure all applicable paperwork is passed onto, and administered by, the appropriate department
* Pass on all documentation for completed work to Tester & organise any extra work if necessary
* Assist & advise team members in dealing with technical & job related problems
* Provide workshop apprentices training & experience to meet skill test requirements
* Comply with manufacturers? policy & procedures on warranty
* Deliver a high standard of customer service at all times

How to Apply:

Apply by submitting your CV on line and in absolute confidence ensuring we have all your contact details including mobile telephone number and personal e-mail address.

Please note that we never forward CV's to clients without having fully discussed the role with you and gained your permission to do so.

Should you not have been contacted within 7 days you can assume on this occasion you have been unsuccessful