Customer Account Manager

Up to £25k basic + excellent OTE
10 Nov 2016
08 Dec 2016
Applicant Services
Contract Type
Full Time
Customer Account Manager - (Telecoms / Inside Sales / Mid-Market)
Leeds, LS14
Up to £25k basic + company phone + broadband + excellent OTE

Our client has identified two new positions with their growing company for desk based Customer Account Managers to manage and grow existing SME / Mid-Markets customers.

If you are a driven, ambitious sales person with Telecoms knowledge looking to progress your career with a leading and growing UK Service Provider of Voice, Data and Cloud solutions, then this role could be just for you.

The role
This is a great opportunity to develop your telecoms knowledge and progress your account management / sales / customer service skills within a rapidly growing company that actively promotes from within.

Responsibilities of the Customer Account Manager include:
• Managing and growing an existing base of SME / mid-market customers.
• Being the point of contact for all customer queries.
• Building relationships and executing account and sales/ marketing plans for customers.

What you’ll need
• Account management/business development or sales experience (telephone based, desk based sales etc).
• Some existing telecoms product knowledge (Voice, Data or Cloud/Hosting for example).
• Ability to solution sell by providing a consultative approach to customers and building appropriate sales/account plans
• Excellent telephone manner, customer rapport and listening skills
• Suitable skills/experience: Telephone Account Manager, TAM, Sales, Telesales, Internal Sales, Account Manager, Telecoms, Voice, Data, MPLS, WAN, VoIP, SIP, Avaya, Mitel, PBX, Hosting, Business Development, Cloud, Unified Communications

Desirable technical knowledge:
• Voice/Unified Communications (VoIP, SIP, PBXs, Avaya, Mitel etc.)
• Networks (MPLS, Ethernet, WAN, ADSL, Internet Access, IPVPN)
• Cloud (Managed Hosting, Private/Hybrid Cloud, Colocation)

In return you can expect;
• Competitive salary of up to £25k – experience dependent
• Company phone + broadband + training
• You even get a telephone and desk!

About us
Our client is a well established internet service provider. Established in 1998 the company has seen a structured growth year on year since then.

As technology has developed and advanced so have they, meaning that they are always one step ahead of the game and can always provide the very best of the latest technology to benefit their clients.

How to apply
If you wish to be considered for this Customer Account Manager role click ‘apply’. You will receive an email shortly after your application - you will need to read and respond to this to complete your application.

No agencies please.

You must be eligible to work in the UK.

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