Internal Account Manager

19000.00 - 22500.00 GBP Annual + Competitive Benefits
09 Nov 2016
06 Dec 2016
Contract Type
Full Time
Job title: Internal Account Manager

Location: Milton Park, Oxfordshire

Salary: Competitive

Benefits: Salary sacrifice scheme including cycle to work, childcare vouchers, dental/healthcare, 25 days plus stats Holiday, High contributory pension

The Company

As a global leader, our client is committed to providing innovative solutions and exceptional support to organisations seeking to detect and deter the abuse of drugs and alcohol. They deliver cutting-edge testing systems to a wide variety of industries, including employers, government agencies, occupational health clinics, family lawyers, drug treatment and rehabilitation centres, and distributors.

The day-to-day duties

Office-based role, responsible for managing and growing revenue of existing customers within a geographical territory. The role is supported by an external equivalent and so there will be regular communication with this field based account manager to effectively support each other and deliver on the territory revenue target.

The partnership will be accountable for determining territory sales plans that focus on growing the public and private divisions through provision of Drug and Alcohol products and services.

6 to 12 month targets

* Hit quarterly revenue targets based on achievable divisional growth
* Specific target is dependent on territory
* Complete modest call volumes to drive revenue
* Improve understanding of the customer and their needs
* Improve understanding of the market
* Open new revenue opportunities for existing accounts
* Determine the most appropriate pricing to quote
* Form an effective relationship with external partner
* Set up customer meetings as appropriate
* Manage customer queries, complaints and other requirements through different business departments to ensure customer satisfaction
* Be a point of escalation for the customer

Knowledge, Skills and Qualifications required:

* Excellent telephone manner and an able communicator
* Good at building and maintaining work relationships
* Can understand customer requirements and determine upselling opportunities
* Able to prioritise efficiently
* Can demonstrate driven and hard-working personality

What the company will offer:

* Competitive Salary
* Childcare vouchers
* Health and Dental care
* Cycle to work scheme
* Contributory pension

To apply for the position of Internal Account Manager please click on apply and upload your CV

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