Motor Engineer (in House)

28000.00 - 32500.00 GBP Annual + Company Benefits
09 Nov 2016
06 Dec 2016
Contract Type
Full Time
Internal Motor Insurance Engineer (Audatex)
Location: Whitstable, Kent
Salary: GBP28,000 - GBP32,500 Per Annum + Company Benefits

This is a fantastic opportunity for an experienced Motor Engineer with Audatex or Insurance claims experience to join an award winning and 'Sunday Times Top 100' company. The role is office based and located in Whitstable. You will be an important member of a friendly and proactive team in the handling of motor insurance claims. This role comes with a competitive salary and excellent company benefits.

The Engineering team deal with all aspects of both Insured and Third Party inspections via image. We use state of the art technology to receive and audit damage estimates prior to authorising repairs to our approved repairer network as well as CNR's (Customer Nominated Repairers).
We process AD claims for car, LCV, Bike and bespoke vehicles via image submitted through our specific repairers and non-approved garages. We also inspect and deal with total loss claims, valuation disputes, vehicle modifications and technical claim queries.
The Engineering team is a support function for the claims teams and assist in the claim process in order to expedite settlement of claims and mitigate costs.

Role responsibilities
??Provide support to the Engineering Team Leaders by ensuring delivery of individual performance against agreed objectives, KPI's and SLA's
??Maintain knowledge in specialist areas to improve all aspects of current vehicle technology and technical issues
??Provide technical expertise to department and customers
??Liaise with external suppliers
??Ensure adequate process/controls are applied to identify and mitigate any risks
??Ensure that all tasks and responsibilities are carried out in accordance with the company's vision and values and Customer Charter.


ATA VDA as a minimum
Insurance claims experience

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