Insurance Claims Handler

16000.00 - 18000.00 GBP Annual
09 Nov 2016
06 Dec 2016
Contract Type
Full Time
Insurance Claims Handler

Based in Portsmouth

Monday - Saturday 9am - 6pm (1 Saturday in every 3)

Salary: GBP16,000 - GBP18,000

This position can start immediately so little or no notice period is desirable.

Wild Recruitment are working with a growing client in the Portsmouth area who specialise in different insurance and banking products.

You will be responsible for processing through new insurance claims in line with SLA's and company policies.

What you will be doing:

* Answering inbound calls from customers who either want to make a claim on their policy or would like an update on how their claim is getting along.
* Dealing with general customer queries and problem solving.
* Complaint handling.
* Processing through claims by completing administrative and telephone based tasks.
* Delivering excellent customer service at all times.

What you will have:

* Previous insurance experience is desirable.
* Strong complaint handling skills is essential.
* Excellent customer service and telephony skills.
* Highly computer literate.
* Good written and numerical skills.

This is a great opportunity to join a growing company who can offer a modern working environment, training and progression.

Please contact Danielle at Wild Recruitment for more information.

Key words: Insurance, claims, customer service, inbound, call centre, renewals, policies, administration, complaints