Regional Senior Technician

40000.00 - 50000.00 GBP Annual
09 Nov 2016
06 Dec 2016
Contract Type
Full Time
A new opportunity has become available for an Regional Senior Technician to join a well established Insurance Organisation based in York.

The Role
As a Senior Technician, you will be the most senior technical referral point for all technical work within the team, as well leading the technical excellence of the team through coaching, mentoring and training.
Job Specifications

* Liaise with Head Office Claims on large/complex cases as appropriate
* Facilitate and implement technical training, coaching and mentoring of staff
* Provide technical input and sign-off for referred complaints
* Co-ordinate quality audits and influence quality control standards
* Maintain and develop positive working relationships and provide technical support and assistance to Team Leaders, Agents and Sales colleagues
* Be a key member of the leadership team within the department


* Experience of handling large losses and/or complex cases
* Ability to demonstrate and apply a high level of technical knowledge
* Experience of developing and maintaining key working relationships
* Well developed interpersonal skills with the ability to train, coach and develop staff

Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful we will contact you to discuss the opportunity in more detail within 2 working days of receiving your application. If your application is unsuccessful, the information supplied may still be retained for use in connection with future vacancies. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful

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