Internal IT Support Engineer - Top 3 Managed Cloud Computing

Glasgow, Glasgow City
£25,000 – £30,000 DOE + Company Benefits
07 Nov 2016
05 Dec 2016
Contract Type
Full Time

Internal IT Support Engineer - Top 3 Managed Cloud Computing Company
£25,000 – £30,000 DOE + Company Benefits

We are one of the leading providers of cloud computing and managed hosting.

Headquartered in Glasgow, iomart employs over 350 talented staff in offices and datacentres across the UK.Originally founded in 1998, it is listed on the London Stock Exchange and specialises in delivering cloud consultancy, facilitation and digital transformation to ISVs, SMEs, enterprises and the UK public sector.

Our employees help enable any size of business and organisations to operate their online data and IT environments safely and securely. Our technical staff are experts in public, private and hybrid cloud solutions - including AWS and Microsoft Azure – as well as data centre and network engineering. We own and operate a network of UK data centres connected by a high capacity private fibre network and backed by 24/7 technical support.

We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies.

The Internal IT Support Engineer Role:

+ You will share responsibility for the implementation, management and troubleshooting of all internal corporate systems.
+ You will be responsible for handling 1st – 4th line problems relating to Internal Staff issues on all corporate system.
+ You will be implementing and enforcing processes and procedures outlined by the IT Director.
+ You will be involved in project work on new technologies as we continually improve our internal infrastructure.

What it takes

Internal IT Support Engineer Skills/Experience:


+ Windows Server 2008 & 2012 (both R1 & R2)
+ Windows 7, 8.1 & 10
+ Lync & Skype for Business
+ Excellent written and verbal communication skills
+ Strong Active Directory, DNS & DHCP experience in a multi-site environment
+ Understanding of network ports and protocols
+ Hyper V & VMware
+ IP Address management


+ Cabling experience
+ Understanding of Cisco networking (firewalls/switches and routers)
+ Avaya SIP experience
+ Mobile management
+ Financial system experience (Great Plains, Sage and FileStream)
+ Exchange

What do we offer in return? ….

+ We’ll shout you to lunch once a month
+ ½ Day off on your Birthday
+ Breakfast on us every day, including a hot roll on Fridays
+ Free on-site car parking
+ Long service benefits
+ Snacks, drinks and fruit all day, everyday
+ Pension
+ Share save and childcare voucher schemes
+ Supported training and access to an online training portal 24/7

Training & Development...

As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through technical certification, our online training portal and our Management and Leadership Development Programme.

We look forward to hearing from you...

In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR.


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