Customer Service Assistant

£18000 - £21000 per annum
18 Oct 2016
08 Nov 2016
Beth Vick
Contract Type
Full Time
Are you experienced in customer support? Are you looking to take on a new challenge? If so Viridor are recruiting and are looking for individuals just like you!

Viridor is one of the UK’s leading recycling, renewable energy and waste management companies. Part of the FTSE 250 Pennon Group, Viridor puts waste into action, transforming it into high quality recyclables, raw materials and energy.

This is an exciting time to work at Viridor. We are at the forefront of the UK’s green economy and are one of the UK’s leading recycling, renewable energy and waste management companies.  We use smart people and smart technology to deliver our vision, bringing people together to give the world’s resources new life.

Due to continuing business success and growth we now have a fantastic opportunity available for a Customer Service Assistant to join our team in Taunton. Working Monday to Friday, 37.5 Hours per week.

Customer Service Assistant key responsibilities:
  • Assist with day to day administration requirements as directed by the Team Leader.
  • Assist and cover other staff members roles if required.
  • Take and manage calls and emails from customers to a satisfactory conclusion
  • Make a log of all calls received using relevant systems.
  • Ensure all telephone calls are answered within 3 rings.
  • Support traffic controllers with booking in lift requirements as required.
  • Assist with revenue ticket processing as required.
  • Meet all deadlines.
  • Complete monthly customer reports.
  • Other duties as requested

The ideal Customer Service Assistant:
  • Keyboard skills and knowledge of Microsoft Word, Excel and Outlook.
  • Self-motivated with the ability to work to targets and deadlines.
  • Ability to build long lasting relationships with customers via telephone.
  • Ability to produce quality reports and management data as required.

In return for your hard work as our Customer Service Assistant, you can expect to receive a salary of £18,000 - £21,000 per annum with a range of benefits.

If you are looking for your next challenge as a Customer Service Assistant then we want to hear from you, please click APPLY!

Closing Date: 7th November 2016

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.