Customer Service Co-ordinator – Market-Leading Business

18 Oct 2016
15 Nov 2016
Contract Type
Full Time

Customer Service Co-ordinator – Market-Leading Business 
Scunthorpe, North Lincolnshire 

Are you an engaged and talented administration professional looking for a new challenge? If so, this is a superb opportunity to develop a rewarding and diverse customer service career with a thriving business. 

As a European leader, our client develops specialist industrial and consumer products. They are now seeking a Customer Service Co-ordinator to join their team. 

Within a creative and innovative environment, you’ll have the chance to act as the friendly voice of the business and play a key role in our client’s day-to-day operations. 

As a Customer Service Co-ordinator, you’ll be responsible for supporting our client’s sales order process for their consumer and industrial divisions. 

In this diverse role, you’ll liaise with the Production, Purchasing and Distribution Departments to ensure that orders are successfully delivered. 

Responding to customers’ telephone and email enquiries, you’ll process their orders, provide them with quotes and advise them on any delivery issues. You’ll be key to providing great service to customers and ensuing they are credit checked, their orders go through and actions are reported on. 

Additionally, your duties will involve: 

- Processing credits 
- Updating prices and checking and filing for audits 
- Organising export delivery documentation 
- Resolving any invoice queries 
- Posting delivery notes for dispatch 

Interested? To be considered, you must have: 

- Administration experience 
- Experience of communicating via telephone and email channels 
- At a minimum, GCSEs (or equivalent) in English and Maths 

Positive and enthusiastic, as a Customer Service Co-ordinator, you’ll need plenty of initiative, a self-motivated and organised approach, the ability to embrace a challenge and plenty of flexibility. Strong problem solving skills and a disciplined attitude are also key, as is the ability to manage your time effectively. 

To apply for the role of Customer Service Co-ordinator, please apply via the button shown. 

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Additional Keywords: Customer Service Co-ordinator, Customer Service Executive, Customer Support Rep, Customer Services Representative, Sales Order Processor, Customer Service Administrator, Customer Services, Administrator, Office Administrator, Administration Co-ordinator, Secretary, Receptionist.