Telesales Executive - Worcester

18 Oct 2016
15 Nov 2016
Orange Recruitment
Contract Type
Full Time

Telesales Executive

Location: Warriors Way, Worcester (WR3 8ZE)

Reporting to: Head of Sales

The Role:
This role is a proactive sales role and the ability to hunt for new business is essential.

Key Responsibilities:

  • Implement and demonstrate outbound sales efforts by using sales and services for best practice, prospecting, lead generation, data capture and database management.
  • Use of initiative to identify and follow up opportunities with companies who are not already on the database.
  • Deliver the required sales of advertising, hospitality, events, group ticket bookings and any other inventory deemed necessary by the Club.
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
  • To research active and potential clients and target client segments.
  • Identify opportunities, produce leads and book appointments for the Business Development Managers with the emphasis on high quality leads.
  • Manage the CRM database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business.
  • To achieve call and appointment levels in line with department targets.
  • To proactively work towards both team and individual targets and objectives with a particular focus on New Business and Outbound Sales Targets.
  • To achieve your individual KPIs and provide necessary reports to the Head of Sales.
  • To ensure that relevant information is processed and effectively communicated within the section and where appropriate, to other sections of the company and to customers.
  • To work on matchdays, plus major events when required.
  • Participate and contribute to weekly sales team meetings.

Person Specification:

Knowledge, Skills, Experience

  • Computer literate/keyboard skills
  • At least one to two years working within a sales environment preferably in a proactive telemarketing role industry.
  • Excellent telephone skills
  • High degree of accuracy
  • Demonstrated ability to prioritise issues

Intellectual Demands

  • Must have minimum ‘O' level/GCSE Maths and English
  • Must be able to deal with the promotion of a varied range of club inventory.

Skills with People

  • Ability to build strong working relationships (internal/external)
  • Excellent communication skills – verbal and written
  • Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation


  • Determined
  • Enthusiastic
  • Team Worker
  • Reliable

Type of Person (Motivational Profile)

  • Self-motivated
  • Achievement orientated
  • Ability to use own initiative
  • Sets high standards and consistently achieves them


  • Willing and able to work weekends and occasional unsocial hours on occasions when the business demands