Practice Manager - Glouchestershire

Cheltenham, Gloucestershire
£20,280 per annum
18 Oct 2016
15 Nov 2016
Contract Type
Full Time
Are you looking for a new career, a challenge and opportunity to grow? Our client is currently recruiting.

An exciting opportunity has arisen for a full-time Practice Manager to join their new practice based in Cheltenham.

Our client is a corporate with over 70 high quality, modern dental practices in England providing excellent NHS and private dental care to thousands of patients every week. They are seeking an experienced manager in retail, healthcare, pharmacy or optometry; they can offer you a varied and fast-paced career at the heart of our rapidly growing business.

The Practice Manager is responsible for leading and communicating with the practice team to deliver revenue targets and high levels of customer service whilst supporting team development. They act as a role model for the company by engaging and building relationships with clinicians, practice staff and external stakeholders.

Key Accountabilities:

-Drive practice performance delivering the objectives set relating to revenue targets, KPIs, cost management and Profit & Loss
-Build a performance culture in Practice through the reviewing of performance against contracts.  Plan for future performance through -Proactively communicate with the team around Practice and individual performance. Hold regular practice meetings ensuring the team are kept up to date with relevant information required to do their jobs. Share customer feedback, both compliments and complaints, where appropriate
Recruit, and retain a team of professional and support staff ensuring that exit interviews are conducted and any vacancies are filled in a timely way.
-Train and develop the practice team, making full use of the Learning Management System.  Ensure all staff undergoing professional qualification and CPD receive the necessary support and encouragement to pass within acceptable timescales
-Implement performance management processes

To be considered for this role, please apply today.