Our client is a not-for-profit housing association dedicated to offering quality homes for independent living. Their vision is simple it is focused on “Living Longer, Living Better”. They want to help their residents age well, live independently and maintain their quality of life for as long as possible.
It’s an exciting time to join them as they move forward towards achieving their aim of becoming the 'Market Maker' in Independent Living. They embrace a ‘One Team’ ethos and employ people who are pioneering and who strive to be outstanding in their role. In return, they empower them to be the very best that they can be. As a result, they can continue to ensure their customers remain at the very heart of everything they do.
An exciting opportunity has arisen for two Administrators to join them. They have a full time opportunity available for 35 hours per week on a fixed term contract for 9-12 months and a part time opportunity available for 19 hours per week, until the end of March 2017.
At the heart of the Trust, the administration hub provides an administration service across the organisation. It is efficient and effective, helping the Trust deliver an excellent service to all their residents.
This is an extremely varied role where you will assist with activities such as income payments; filing / scanning documentation and completing purchase orders and invoices when required. In addition to this, you will also complete general administration for the organisation which will include booking transport and accommodation and assisting with overflow calls from their customer service team.
They are looking for an individual who has strong administration experience and who can come in and hit the ground running. With a strong customer focus and excellent communication skills, you will be able to deliver a high level of customer service and respond to customer enquiries using a range of channels and systems such as; letter, email, phone and the website.
Strong multi-tasking skills are essential in order to listen to customers sensitively and at the same update the various databases and action relevant tasks on the record systems. You will have the ability to use Microsoft Office packages and quickly learn other in-house and CRM systems. Being an effective team player and able to build and maintain effective relationships with colleagues is essential in this role. Those who have experience in the housing sector are highly desirable.
They are looking for passionate, enthusiastic and innovative individuals who are not afraid to challenge the norm.
There are a number of reasons why you should join them – they can offer you a work and home life balance, development opportunities and a great number of benefits including childcare vouchers, free parking, pension scheme, life assurance, an Employee Assistance Programme, Simplyhealth cash plan and free refreshments!
Closing Date: Friday 28th October 2016
This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.