Conference & Events Head Waiter/ress- The Langham, London

The Langham, London
12 Oct 2016
28 Oct 2016
Contract Type
Full Time

The Langham, London is currently looking to recruit a Head Waiter/ress in our Conference & Events department. The Conference & Events team caters to modern business needs, affording clients with seamless service, anticipating every requirement with flexibility and flair as well as skills honed with service that has spanned three centuries. From intimate gatherings in the charming Private Carriage Rooms or state-of-the-art Meetings Rooms to extravagant banquets, you will look to deliver magical occasions for our clients, be it breakfast meetings, conferences, canap?? receptions or special celebrations.

As a Head Waiter/ress, your main duties and responsibilities will be to :

ensure meeting spaces are set up according to clients' needs
supervise the events under your care, ensuring the highest standards of service are executed
assist with on-the-job training of Langham casuals and agency waiting staff
plan ahead for the week's events
maintain effective communication within the department, relating to colleagues or guests

The Langham, London offers a wide range of benefits which will include:

uniform and meals on duty
annual holidays of 4 weeks plus bank holidays
life insurance of twice the annual salary
season ticket loan
complimentary and discounted accommodation across Langham Hospitality Group
company pension plan
learning and development opportunities
eye care vouchers
colleague recognition system
discounts on gym membership, food & beverage and Chuan Spa treatments/products
bespoke discount and reward schemes
Employee Assistance Programme that is free to use
many other exciting benefits are offered

The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 378 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Conference & Events facilities and Europe's first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we've been doing so since 1865.


The ideal Head Waiter/ress will have:

previous experience in a similar 5* environment
strong leadership and operational skills
good command of English and communication skills
flair, passion and a conscientious attitude
excellent focus on customer service
flexibility to work different shift patterns