Designate General Manager - Hungry Horse, Kent

Hungry Horse
12 Oct 2016
28 Oct 2016
Contract Type
Full Time
Are you Hungry for a new challenge? If so then it's time to saddle up and join the team!

Hungry Horse is a fun-filled, action-packed brand who loves to wow their customers by providing an excellent customer experience every time.

Hungry Horse has over 220 sites and have big plans to keep growing, with new sites popping up. They have excellent career progression opportunities; it's never been a better time to apply.

We are looking for Designate General Managers to join the team.

Our Designate Manager programme is a fantastic fast-track scheme designed for experienced managers currently working inside or outside of the pub industry who are looking to train into a new career as a General Pub Manager. You will need to be geographically mobile for 6-8 months as you will be moving to different locations attending training and gaining experience.

The programme involves:

2 weeks at Head Office, getting to know Greene King, support staff and completing industry compliance training which includes Cellar Management (IBAQ), Management of Food Safety and Management of Health & Safety
Up to a further 10 weeks in a Training House - on the job training alongside experienced managers (we have these across the Country) .
Attendance on the APLH course and application for your personal licence
Completion of Relief and Holding Management roles - to gain experience from a variety of businesses.
The programme is designed to monitor your performance with regular reviews throughout. During this time your will receive continuous support from your training manager and the Business Development Manager.
After a successful final assessment, designate managers should be ready for their first appointment as a Retail Manager, subject to the right pub being available.


A minimum of 2 years management experience with overall responsibility, preferably in a customer facing, service or retail environment
Accountability for all aspects of leading, motivating and managing a team of at least 5 people including recruitment, training, development & managing employee relations
Evidence of Financial acumen & business development sales and profit growth, effective control of costs/wages/stock, budgets.

Skills & Personal Attributes:

Flexibility and the ability to move around geographically for training and relief roles
Strong leadership and interpersonal skills with the ability to motivate, train and develop a team to achieve outstanding results, and directly manage poor performance
Business focus - ability to generate additional revenue by maximising opportunities and actively promoting the business to develop a significant competitive advantage
Customer focused with a passion to exceed customer's needs and expectations
Reliable, honest and able to act with integrity
Professional, well presented appearance
Ability to consistently deliver and drive exceptional standards and quality service
Desire to excel, succeed & win
Ability to make decisions, use own initiative and take responsibility
Self-motivated with the ability to demonstrate passion and energy, and to thrive under pressure
Excellent interpersonal and communication skills with the ability to win over & understand your team and customers
Proven organisational, time management and planning skills
Ability to work to and comply with relevant legislative requirements including licensing laws, health and safety, hygiene, employee relations

It really is an exciting time to join the Hungry Horse Team!

If you think you have what it takes APPLY now!

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