Dutch Speaking Sales & Customer Service Coordinator - DH090

FRENCH SELECTION UK
Dutch Speaking Sales & Customer Service Coordinator
Customer Service, Sales, Sales Administration, Sales Coordination, Administration, Inbound Calls, Outbound Calls, Dutch,German, Order Processing, Invoicing, Commercial, Data Input, Data Entry, Credit Control, Administration, Coordination, Sales, Customer Care, Quotations, Sales Support, Lancashire, Merseyside, Greater Manchester
Salary: up to £18k p.a. + bens
Location: Blackpool, Lancashire
At commutable distance by car from Preston, Fleetwood, Lancaster, Southport, Bolton, Wigan, Blackburn, Burnley, Morecambe, Accrington, St. Helens, Lancashire, Merseyside, Greater Manchester
Ref: DH090

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The Company:
Our client is a well-established manufacturer with a strong international presence

Main duties:
To be the main point of contact for Dutch Speaking customers
To maintain and develop a strong relationship with clients

The Role:
-Responding to all customer enquiries
-Providing customers with detailed product information
-Processing customer orders using the company’s IT system
-Tracking shipments to ensure that all deliveries are made on time
-Coordinating with various departments within the company
-Handling all customer enquiries in a polite and efficient manner, both on the telephone and over email
-Inbound and outbound calls to develop client relationships
-Dealing with credit control duties
-Translating relevant documents
-Handling customer complaints politely and efficiently
-Distributing newsletters to customers with information of new products

The Candidate:
-Fluent in Dutch to mother tongue standard
-Fluent in English (both written and spoken)
- German and/or Italian as an additional language would be an advantage
-Previous experience within Customer Services or Sales Coordination
-B2B experience
-Knowledge of CRM systems
-Proactive approach
-High level of commercial awareness
-Computer literate
-Strongly organised
-Excellent communication skills
-A dynamic personality and a team player
-A natural problem solver

Salary: up to £18k p.a. + bens (20 days holiday, pension scheme)

*** Dutch to a mother tongue standard / German and/or Italian would be an advantage ***

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