Credit Controller

Paul Mitchell Associates
Leicester, England, Leicestershire
£18000 - £19000 per annum + excellent benefits inc bonus
07 Oct 2016
24 Oct 2016
Leicestershire Jobs
Contract Type
Full Time
Our client, a highly prestigious organisation based in Leicester require a Credit Controller to join their team on a permanent basis.

As an experienced credit controller, you will understand the need to maintain excellent communication with your clients, whilst providing a high standard of customer service. You will be responsible for; maintaining relationships, problem solving and recovering debt efficiently and professionally.

Key Skills:
* Communication skills: Maintain high level professional conduct with internal and external customers via face to face, the phone, email and in written communication.

* Relationship building- establishes rapport: Establishes and maintains a professional + 'expert' relationship with clients through efficient credit control. Understands and is interested in client's business.

* Provides excellent customer service: Manages credit control of client portfolio whilst providing a high level of customer service + protecting the business's security.

* Listen and interpret information: Good listening skills, understands how and when to action information, to the appropriate person.

* Understand needs: Sees things from clients' point of view; identifies clients' needs and has a sympathetic approach whilst protecting the business's security.

* Attention to detail.

* Management of the sales ledger to minimise bad debt and resolve invoice and client queries in timely manner and ensuring customers adhere to payment terms and credit limits. Telephone and email chasing up to collection and pre-legal stage, of the above accounts on a daily basis, including uninsured and red list accounts, with all overdue accounts being contacted within the working week.

* Building and maintaining strong working relationships with clients and internally within the group.

* Managing weekly credit control chasing letters and statement cycles as applicable and notifications to Managers.

* Placing accounts out for collection up to collection and pre-legal stage and notifications to Managers.

* Takes initiative: Uses appropriate chasing techniques. Seek to recommend alternative collection techniques. Takes responsibility for actions, Manages time and prioritise work and plans ahead.

If you have the above qualities and experience we want to hear from you. Please apply with your up to date CV and call 0116 2549404 for more information.

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