Helpdesk Support Analyst - work with an industry leader

25000.00 - 31000.00 GBP Annual + GBP25000 - GBP31000/annum Up to GBP31K + bonus + benefits
08 Oct 2016
31 Oct 2016
Contract Type
Full Time
Helpdesk Support Analyst, 1st/2nd Line Support, Customer Service, Help-Desk, SQL, Reading, Berkshire, GBP31,000

Are you a 1st Line Support, Help Desk or Application Support Analyst with excellent customer service and SQL skills?

Do you have a passion for customer service, problem solving and analysing and resolving software and technical issues?

If so, this Client Support Analyst opportunity could be for you!

Our client is an extremely successful market leading technology company that creates cutting edge software used by millions of people.

This excellent employer:

- Offers excellent salaries, bonus and benefits

- Is a market leading technology company in its rapidly growing sector

- Continues to grow due to their continued success, thus offering excellent career development opportunities

- Offers an inspiring collaborative working environment, working with high calibre cross functional teams

- Develops industry leading software applications delivered in a high availability continuous integration environment

- Invests massively in technology and latest tools

- Offers flexible working arrangements to fit around your lifestyle

The successful Support Engineer will work with a high calibre technology team providing 2nd line support for all partner`s incoming queries, acting as the first point of contact, providing fault resolution wherever possible in a timely and highly professional manner.

The successful candidate will also be analytical, enthusiastic and flexible with the capacity to work within an extremely fast paced, agile and highly transactional environment.

The key skills needed for the Client Support Analyst opportunity include:

- Experience of working in an IT customer support or help-desk role

- Excellent communication skills both written and verbal.

- Good problem solver with a proactive nature and a keen eye for detail.

- Excellent working knowledge of SQL

So, if you are a 1st Line Support, Help Desk or Application Support Analyst and SQL skills and are looking to progress your career with a market leading technology company based in Reading, Berkshire then send your CV to Kyna Associates without delay.

Helpdesk Support Analyst, 1st/2nd Line Support, Customer Service, Help-desk, SQL, Microsoft Office, Reading, Berkshire, GBP31,000

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