Mandarin speaking Customer Service Advisor
- Recruiter
- French Selection UK
- Location
- Location: Colchester, Essex At commutable distance by car from Braintree, Chelmsford, Clacton, Halst
- Salary
- £20.000 p.a. (starting salary) + bens
- Posted
- 07 Oct 2016
- Closes
- 04 Nov 2016
- Ref
- 216TS
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
The Company:
Their winning combination of services have made my client the trusted partner to more than 45,000 organizations worldwide
Main duties:
To be the first point of contact for customers
The Role:
- To ensure professional interaction with customers at all times and follow the company guidelines
- To provide clients with accurate information on potential employees
- Conduct candidates background checks
- Analyse discrepancies and adverse information
- Collect and forward reference requests by email, fax and post
- Obtain feedback from quality control
- Work in a multicultural, team oriented, and performance driven, environment
The Candidate:
- Fluent in English & Mandarin (written & spoken)
- IT literate (Outlook, Excel, Internet…)
- Excellent communication skills
- Excellent organisation skills & attention to detail
- Able to work as part of the team with initiative and drive
- Proactive approach & customer-focussed
**Full training will be provided – also suitable to recent graduates**