Customer Service Administrator

Recruitment Genius
04 Oct 2016
21 Oct 2016
Contract Type
Full Time
Customer Service Administrator

The company

This growing company works within the import and export industry, their primary business is working with government bodies and large corporations to assist them in selling their products in new countries. In short, when a client works with them they co-ordinate the whole process to ensure that their products pass customs laws which then allows them to market globally. With premises in South Africa and Roxwell; 3-4 miles outside of Chelmsford, this expanding organisation are offering a role within a relaxed environment with the opportunity for progression as the business grows.

The role

To help them realise this vision, they are currently looking for a Customer Service Administrator to assist them in co-ordinating the export of their client's products. Working at their Roxwell office you'll get involved in a wide variety of duties including organising export documents, research and client communication via email and telephone. This role requires no selling whatsoever; instead the focus is on looking after large clients with the overall aim of producing a certificate which allows them to sell their product in other countries. This role is very varied as along with customer care you will also get the opportunity to communicate with agencies, inspection companies and laboratories.

The ideal candidate

They are looking for a candidate who has some previous work experience and who is confident using Microsoft Office software in order to communicate effectively with their clients. Most importantly, you will be logical, have good attention to detail, be an independent worker and have the ability to solve problems quickly. Access to your own vehicle is also preferable as their premises are 3-4 miles away from Chelmsford. You will also need be comfortable around dogs as they have two very friendly dogs who are sometimes in the office!

Why and how to apply

If you're looking for an exciting place to work to build your future within a small and rapidly expanding, dynamic company, then this may be the right opportunity you are looking for. The company offers a salary 18k with the prospect of promotion as they continue to grow. To apply simply send a copy of your CV.

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