Samsung OfficeServ Engineer

Surrey, England
£28000.00 - £32000.00 per annum
05 Oct 2016
02 Nov 2016
Ed Bailey
IT, Telecoms
Contract Type
Full Time

Samsung OfficeServ Engineer

Location: Surrey / South London
Role: Field Engineering / Remote & Office based Support
Essential product knowledge: Samsung OfficeServ & applications (the more the better)
Salary: Basic c£28,000 - £32,000 (Neg.) + car / car allowance + pkg.

Our client is a well established Voice, VOIP and IT & Data convergence solutions Company. The Company has an excellent story to tell and they are a very impressive organization. The company is now seeking to recruit an experienced Samsung Office Serv Field Engineer. It is essential for this role that the successful candidate has experience on the Samsung PBX / VoIP business phone system range and is strong on the Samung OffieServ. This is a mixed and varied role including Field Engineering, remote and office based support. This is an excellent opportunity to join a leading Telco who offers great career opportunities.

Samsung OfficeServ

A minimum of three years field engineering experience, installing and maintaining voice solutions in a variety of customer environments.

Excellent knowledge of the Samsung product range and feature set, with a focus on the Officeserv product range.

Possess relevant training certification for the range of Samsung products.

Experienced in SIP Trunking including implementation and troubleshooting.

Experience of Windows desktop or server support

Have excellent communication skills and you must be well presented and flexible

A working knowledge and capability of understanding customer LAN/WAN infrastructures and the ability to assist in the design, delivery and support of voice applications using these technologies.

Competent at using network diagnostic tools like Wireshark to diagnose and resolve faults.

Experience with the Draytek range of products, including firewall configuration beneficial but not essential.

Ability to work under pressure.