Store Manager

Our client is a plus size womens wear retailer that provides the best value on the UK high street and internet.

This role requires a dedication to providing the highest level of customer service to customers to ensure they leave happy and keep coming back. This requires a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.

KEY RESPONSIBILITIES:

• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Maintain store staffing levels by recruiting, selecting and training employees.
• Maintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieve financial objectives and KPIs by analysing variances and initiating corrective actions.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Maintain company operating standards and requirements by coordinating, and enforcing policies and procedures.
• Contribute to team effort by accomplishing related results as needed.

SKILLS AND QUALIFICATIONS:

• At least two years' experience in a fashion retail environment
• Customer Focus
• Experience of tracking sales against targets
• Experience of budgets and expenses
• Market Knowledge
• Staff Management
• Leadership of a team of people

KEY ATTRIBUTES:

• Highly motivated and a desire to be the best
• Results Driven
• Proven ability to work well within a team and to use own initiative
• Proven record of good attendance and flexibility
• A high standard of personal hygiene and good dress sense
• Warm, friendly and engaging personality
• An energy and enthusiasm to succeed
• Confident and articulate when speaking to customers
• Ability to work hard and juggle changing priorities
• Ability to adapt to frequent change and a high pressure environment
• Outstanding loyalty and commitment to the business