Customer Service Representative

Newcastle upon Tyne
£13,494 - 14,995 per year
28 Sep 2016
26 Oct 2016
Rob Robinson
Contract Type
Full Time

Echo-U are growing! We have exciting opportunities for Customer Service Representatives to join our expanding team on a permanent basis. 

Job Title: Customer Service Representative

Location: Newcastle upon Tyne, NE1

Salary: £13,494-£14,995 pro rata

Hours: Full Time

Based in the heart of Newcastle's Quayside, Echo-U create growth for many of the UK's biggest brands by managing their customer relationships and offering the best customer experience.

As a successful business, owned and managed by local people, we recognise that our staff are our best and most important resource. We are proud that our successes have created even more opportunities in the North East.

Customer Service Representative – Role and Responsibilities

- You will be working on an inbound business-to-business campaign, demonstrating our 6 core values of honesty, respect, accountability, passion, hard work and flexibility.

- You will liaise with customers via telephone and e-mail, delivering excellent customer service at all times.

Customer Service Representative – The successful applicants will:

- Have a minimum of 5 GCSE's or equivalent, including Maths and English is desirable.

- Be using the best technology and in-house systems so good IT skills are a must.

We value our comfortable and friendly environment and we strive to maintain this by listening to our team and creating opportunities for both social and incentivised activities.

As a growing company, Echo-U are able to offer excellent opportunities for career development and have training programs in place for a variety of roles. We are committed to nurturing and developing our staff, recognising your individual qualities as part our team.

To submit your CV for this exciting Customer Service Representative opportunity, please click ‘Apply’

This role is based in Newcastle upon Tyne, NE1 and commutable from Gateshead, Sunderland, Washington, Birtley, Chester-le-Street, North Shields, South Shields, Walsend, Jarrow, Swalwell, Prudhoe, Ponteland, Stamfordham, Corbridge, Shotley Bridge, Houghton le Spring, Durham, Lanchester, Consett, Cramlington, Blyth, Whitley Bay and Wideopen.

This Customer Service Representative role may be relevant if you have previous experience as a Customer Support, Client Support, Sales Executive, Telesales Advisor, Admin Assistant, Office Assistant, Sales Support, Account Manager, Client Relationship Manager, Data Entry, Office Manager, Sales Team Leader, Customer Service Manager.