Customer Service Advisor - Glazebury

£8 per hour
27 Sep 2016
25 Oct 2016
AAJ-11366 4
Contract Type
Full Time
Due to rapid expansion, a fantastic opportunity is available for a Customer Service Advisor to join a multiple award winning company with bathroom and tiles showrooms throughout the UK, and a thriving online business. Based in Glazebury, Warrington, the successful Customer Service Advisor will join the company’s happy, stimulating and challenging environment to earn an hourly rate of £8. Part-time positions are also available for this role.

As a Customer Service Advisor you will be responsible for delivering outstanding, professional first class experience to all customers. Reporting to the Service Team Manager your core duties and responsibilities will include, but will not be limited to:

  • Delivering a one call resolution to customer queries, requests, complaints via phone, email, live chat
  • Delivering world class customer experience
  • Ensuring first time resolution
  • Supporting customers
  • Working to key performance indicators
  • Completing all relating paperwork promptly and accurately
At the company you’re not just starting a job, you’re starting a career. People are its biggest asset and its vibrant and engaging culture is its biggest work / life differentiator to other companies. To be considered for the Customer Service Advisor position you must have previous call centre experience. In addition, you must possess the following key skills and experience:

  • Confident and professional telephone manner
  • Fantastic communication skills, both written and verbal
  • Great interpersonal skills
  • Ability to work well under pressure
  • Great team player
  • Strong organisational skills
  • Excellent attention to detail
  • Excellent administration skills
  • Computer literate including Microsoft Office and Outlook
  • Reliable, punctual and positive attitude
If you are interested in this excellent opportunity to become a Customer Service Advisor based in Glazebury, Warrington for a fast growing and rapidly growing company with opportunities for further career progression, please submit your CV along with a covering letter detailing your relevant qualifications and experience, explaining why you believe you are suitable for the position.

Additional information: Package includes flexible working hours, potential of career progression in a rapidly growing company, 28 days holiday – including bank holidays, new year bonus for no sick days/100% attendance, free drinks all day, childcare vouchers to take care of the “little people” in our lives, staff discount on company products, contributory pension scheme, huge companywide social events every year.