Rental Agent Administrator /Administrator/Service Administrator

Chester, Cheshire, England
26 Sep 2016
24 Oct 2016
Alanna Doyle
Contract Type
Full Time

Job Title: Customer Rental Agent / Administrator

Location: Chester

Salary: Competitive base salary + performance based incentive scheme + company pension

Closing Date: 25th October 2016

Position: This is a full time position, however, there is an opportunity to job-share and therefore those interested in part-time flexible hours are also encouraged to apply.

The company is currently looking for an enthusiastic and hard-working individual with the ability to work under pressure, able to multi-task and provide excellent customer care skills.

Key Responsibilities:

  • Provide service of the highest possible standard, to meet and whenever possible exceed the expectations of the company's customers
  • Welcome customers, discover their rental needs and to satisfy those needs by carrying out rental procedures
  • Respond to enquiries by telephone and in person and to sell the company's service to all potential customers
  • Maximise potential revenue by: yielding rates in accordance with fleet availability, up selling customers to higher vehicle groups as appropriate and promoting ancillary sales - Fuel Service Option, Excess Reduction, Satellite Navigation Systems
  • The planning and organising of vehicle rental hires and logistical movements
  • To protect the company against fraudulent hires
  • To support the Location Manager in developing and carrying out planned prospecting and marketing activities

The Candidate:

  • Successful candidates will require a positive and professional manner with a can-do attitude, have excellent communication and interpersonal skills, be organised, able to work under pressure and be enthusiastic.
  • Experience in the vehicle rental sector would be advantageous but not essential as full training will be provided. However, all applicants must be fully computer literate.

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of; Rental Agent Administrator, Rental Agent, Business Support Administrator, Administrative Support Executive, Secretary, Admin Clerk, Support Administrator, Administrative Assistant, Administrator, Administration Assistant, Office Support, Admin Assistant, Office Assistant, Office Administrator, Business Support Officer, Receptionist, Telephonist, Customer Service Administrator, Client Support Administrator, Accounts Assistant, Accounts Administrator, Finance Assistant will also be considered for this role.