Branch Manager - London

Grab Everyday Thai Food
25 Sep 2016
19 Oct 2016
Contract Type
Full Time
Full Time Branch Manager - London

Summary of Position:

Responsible for ensuring that the restaurant operates efficiently and profitably while maintaining the company's reputation and ethos. Ensure smooth running of variety of coordinated activities within your designated outlet. You are responsible for the business performance of your outlet, as well as maintaining high standards of food, service and health and safety of our customers.

Duties & Responsibilities

Business activities:

Taking responsibility for the business performance of your designated outlet
Analysing and planning restaurant sales levels and profitability
Preparing reports at the end of the shift/week, including staff control, food control and sales
Setting budgets and/or agreeing them with Management team

Front-of-house activities:

Coordinating the entire operation of the restaurant during scheduled shifts
Managing staff and providing them with feedback
Responding to customer complaints
Ensuring that all employees adhere to the company's uniform standards
Meeting and greeting customers and organizing advanced orders
Recruiting, training and motivating staff

Housekeeping activities:

Maintaining high standards of quality control, hygiene, and healthy and safety
Checking stock levels and ordering supplies through GRAB's centralized system
Maintain food stocks to an optimum level, such that stock is neither excessive nor unavailable to customers.
Preparing cash drawers and providing petty cash as required
Helping in any other areas of the restaurant when circumstances dictate
Accepting ownership of the store by acting as first point of contact for all store-related emergencies