Internal Sales and Order Processor

Internal Sales and Order Processor
Binfield, Wokingham
8am - 5pm, Mon - Fri

£20,000 - £24,000 per annum+ target driven bonus scheme


Our client is THE UK's leading independent distributor of Formwork Chemicals for the Formwork Contractor and Groundwork Contractor, holding a wider range and larger stocks of Formwork Chemicals and ancillary products than any other distributor in the UK.

They have built their reputation by understanding the problems contractors find on site and providing solutions that meet their customer's expectations of performance, cost and on-time delivery. Their staff take pride in providing a quality service for customers and to compliment this they have earned themselves an ISO9001:2008 accreditation.

The Role:
This role forms a key part of our clients’ day to day sales operation and you will be working closely with the Directors on a daily basis to deliver the level of service and attention to detail that their company has been built on and customers have come to expect.

The position is the first point of contact handling their customer’s enquiries, telephone and email sales orders and processing these through their computerised systems to the point where they become the responsibility of the warehouse team or delivering company ensuring first class customer service at all time.

Your day to day duties include:
• Ensure that sales orders are processed swiftly, efficiently and accurately
• Ensure that the necessary stock is available from our stock holding or has been ordered from suppliers
• Handle and price sales enquires and follow them through to closure and recognise further sales opportunities
• Learn and retain technical and sales information on key products and product lines
• Processing sales orders and producing quotations for immediate customer enquiries
• Booking deliveries with couriers, carriers, hauliers and manufacturers
• Ensuring order documentation and labels are printed and supplied as necessary
• Calculations involving volume, area, and linear metres to ascertain customer exact delivery requirements
• Manage and use information held on their CRM package


So, what do you need?
• GCSE qualified minimum including Maths and English
• Competent in Microsoft Word, Outlook and Excel
• Familiarity with computerised sales order and stock control software, such as Quickbook or Sage
• Familiarity with CRM software, experience of ACT! would be advantageous
• An understanding of the importance of and how to deliver exceptional customer service
• A helpful and friendly attitude with a willingness to be flexible in your approach.
• Effective time management skills and the ability to work well under pressure

Who are you?
You are ideally someone who has their own transport, as the location of our clients offices is not possible to get to using public transport. It would be perfect if you lived within a 30 mile radius of Binfield/Wokingham.

So if you wish to be considered for this superb opportunity click ‘apply’. You will receive an email shortly after your application which you will need to read.

You must be eligible to work in the UK.