Field Service Coordinator
- Recruiter
- I4 Recruitment Ltd
- Location
- Camberley
- Salary
- £17k - 18k per year
- Posted
- 21 Sep 2016
- Closes
- 19 Oct 2016
- Ref
- i4R-DKJ2441
- Contact
- Dale King
- Sectors
- Admin, Secretarial & PA, Customer Service & Call Centre, Helpdesk, Sales, Sales Account Manager
- Contract Type
- Permanent
- Hours
- Full Time
Field Service Coordinator
Camberley
Salary circa £18k per annum
Based in Camberley, this position works 5 days out of 7 including 2 weekends per month. The primary focus of this position is to work as part of a wider team to support the Field Service Engineers and clients. This is a great opportunity for someone wanting to provide high quality customer services and administration support.
Knowledge, Skills & Experience:
Essential:
- Experience in Signage/Signs/Branding/POS admin would be highly beneficial as this is 75% of the job role
- Experience in desk service management
- Proactive approach with the ability to solve problems
- Experience of monitoring and maintaining various tracking systems
- Experience with Co-Ordinating with Engineer’s and Customers
- Providing high quality reports on time and correct
- Experience of taking responsibly for issues and seeing them through
- Good keyboard skills and competence using Microsoft Office and other computer systems
- Understanding and experience of managing small projects.
Education and Training:
- Educated to GSCE Level or equivalent (including English and Maths)
General:
- A desire for delivering quality support to customers.
- Highly professional and reliable attitude in working environment.
- Demonstrates attention to detail, producing accurate and timely work
- Calm under pressure
- Excellent communication skills, both written and telephone
- Confident team player, willing to share information and knowledge
- Good attendance and time keeping
- Flexible approach to changing priorities and demands
- Ability to be flexible with working hours including working 2 weekends in 4